Why do I have to register in order to see prices and order from you?

As we only sell to resellers/retailers, we do not want the general public to see your costs. Furthermore, we need to have your sales tax number on file before we can conduct business with you, so the registration process is necessary. We know it is a hassle and many of you want to shop immediately. But, it is a one time process and your account typically will be set up within 24 hours. Once your wholesale account is set up, you can login at any time to compare prices and shop. We greatly appreciate your understandings and co-operations. Should you have any questions or issues, please feel free to contact us.

I have purchased from your showroom before, so you should have my tax ID on file. Do I still have to register?

Yes, you still need to register the first time in order to set up an on-line wholesale account. However, you do not need to fax us your sales tax certificate if we already have it on file. Just check the box where it says you have filed a Texas Resale Certificate with us at the registration page.

Can I purchase from you if I don’t have a sales tax number?

No, sorry. This is a 100% wholesale site and we only sell to customers with valid sales tax numbers. For no-sales tax state customers or international buyers, please send us a copy of your business registration / license instead during registration.

Can I pick up my order at your showroom in Dallas?

Absolutely!! Just select “Self Pick-Up” when you check out and we will have the order ready for you to pick-up the next business day. You are always welcome to visit our showroom at the World Trade Center in Dallas, Texas. In fact, we have a lot more styles and items in our showroom that we cannot fully upload on to our web site. Please see the contact us page for our address and hours.

Do you have any print catalog?

No, we don’t. Our web site is our on-line catalog. However, if you have a specific item that you are looking for, please feel free to e-mail or call us at 1 (800) 741-1005.

What is your minimum order?

We have no minimum. No business is too small for us.

What kind of payments do you accept?

We accept Visa, Master, American Express and Discover. We do not accept COD orders!

How do you ship?

We ship only United Parcel Services (UPS). You may select UPS Ground, Three Day, Second Day Air or Next Day Air at the time of check-out. Freight and insurance charges will be added to your total after we have processed your order.

What is your return policy?

Please see store policy for details.